Business and contact details of travel agents, corporate representatives, or TMCs.
Booking details, invoices, payment/settlement records, and reconciliation data.
Technical details (e.g., IP address, device type) for transaction security.
Use of Data
We use data solely to:
Facilitate bookings, deposits, invoice settlements, and refunds.
Comply with regulatory, tax, and audit obligations.
Maintain transparency and accountability between the hotel and its contracted business partners.
Data Sharing
Data may be shared only with:
The hotel for service delivery and reconciliation.
Licensed payment gateway providers for secure processing.
Regulators or auditors where required under law.
Billing & Audit Information
In cases where hotels upload invoices or bills for B2B settlement, related billing and audit information may be stored and shared only with the intended client and payment gateway partner to ensure reconciliation and compliance. This information is never shared for marketing or unrelated purposes.
Data Security
Industry-standard security measures are used to protect data integrity and confidentiality. However, no online system is 100% secure.
User Rights
Clients may request access, correction, or deletion of their data by contacting the hotel.